FAQ
Online
Purchasing
Office Hours
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Rush Orders
Free Shipping
Our
free shipping offer applies to orders that meet the following requirements:
1)
Order total, before tax (if applicable) , is over $500.
2)
Order is being shipped to the continental United States, with the exceptions
of Hawaii, Alaska and Puerto Rico.
This
offer does not apply to any location outside of the continental United
States.
Embroidery
| ATTENTION
INTERNATIONAL CUSTOMERS, including Mexico and Canada:
You are responsible for any and all duties and tariffs you may be
assessed for your international package. Bragard will not accept
returned packages due to failure on the customers part to recognize
and accept any international duties and tariffs.
|
Return
Policy:
Important!
Returns Without an R.A. number will be refused!
We will accept returns of samples, incorrectly shipped merchandise
and defective merchandise. To request a return and obtain an R.A.
number, please call us at (800) 488-2433 Terms and Conditions for
Returns:
* Requests to return goods must be made within 30 days of receipt
of merchandise.
* The R.A. number must be clearly marked on the outside of the box.
* Items must be in their original packaging. This includes plastic
bags and shoe boxes.
* Items returned due to customer error will be assessed a 10% restocking
fee.
* For exchanges and returns, the Reason for Return must be specified.
* With the exception of defective or incorrectly shipped merchandise,
customers are responsible for shipping costs on exchanges or returned
goods. Shipping costs on the original order will not be credited
for exchanges or returns.
* Product must be in its original condition. (i.e. must not have
been worn, laundered, stained, etc.) Embroidered items cannot be
returned
* Custom made items cannot be returned.
*The product review coupon is only valid
once per customer and cannot be combined with any other offers.
The coupon is valid for one year from date of issuance. |
Thank
you for being a valued customer!
The
BragardUSA Customer Support Team |
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